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Privacy Policy

Last updated: March 25, 2026

1. Introduction

Peptiq Labs ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our products. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site immediately.

We reserve the right to make changes to this Privacy Policy at any time. We will indicate the date of the most recent revision at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information You Provide Directly

  • Identity Information: Full name, date of birth (for age verification)
  • Contact Information: Email address, phone number, mailing/shipping address
  • Order Information: Products purchased, quantities, order history, billing address
  • Payment Information: Credit/debit card details or other payment method data (processed securely via our payment processor — we do not store full card numbers)
  • Communications: Messages, emails, or inquiries you send to us
  • Age Verification: Your confirmation that you are 21 years of age or older

2.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, referring URLs
  • Cookies and Tracking: Cookies, web beacons, and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process, fulfill, and ship your orders
  • To verify your age and eligibility to purchase our products
  • To communicate with you regarding your orders, account, or inquiries
  • To send transactional emails (order confirmation, shipping notifications, delivery updates)
  • To send promotional communications, if you have opted in (you may opt out at any time)
  • To prevent fraud, detect unauthorized activity, and enforce our Terms of Service
  • To comply with applicable legal obligations
  • To improve our website, products, and customer experience
  • To generate internal analytics and business reporting

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

  • Service Providers: We share information with trusted third-party vendors who assist us in operating the Site and fulfilling orders, including payment processors, shipping carriers, email service providers, and analytics providers. These parties are contractually obligated to use your information only as necessary to provide services to us.
  • Legal Compliance: We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, prevent fraud, or comply with legal process.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Order and transaction records are typically retained for a minimum of 7 years for tax and legal compliance purposes. You may request deletion of your personal information subject to our legal obligations.

6. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These include SSL/TLS encryption for data in transit, encrypted storage for sensitive data, and access controls limiting who can access your information.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. You assume certain risks in providing personal information to us online, and by using the Site you acknowledge and accept these risks.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for the Site to function (e.g., maintaining your session and cart)
  • Analytics Cookies: Help us understand how visitors interact with the Site
  • Preference Cookies: Remember your age verification and settings

You may disable cookies through your browser settings, but doing so may affect your ability to use certain features of the Site.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal retention obligations
  • Opt-Out: Opt out of marketing emails at any time via the unsubscribe link in any email or by contacting us
  • Data Portability: Request a portable copy of your data in certain circumstances
  • Restriction: Request restriction of processing of your personal information in certain circumstances

To exercise any of these rights, please contact us at privacy@peptiqLabs.com. We will respond to your request within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a request, contact us at privacy@peptiqLabs.com. We will not discriminate against you for exercising your CCPA rights.

10. Children's Privacy

The Site is not directed to individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. International Users

The Site is operated from the United States. If you are accessing the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to such transfer and processing.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

privacy@peptiqLabs.com
Peptiq Labs
For research-related inquiries: legal@peptiqLabs.com