Support
Frequently Asked Questions
Everything you need to know about our research peptides, ordering, and policies.
Research & Legal
Our products are strictly for licensed researchers, scientists, and qualified professionals conducting legitimate in vitro laboratory research. They are not intended for human consumption, veterinary use, or any in vivo application. By purchasing, you confirm you are a qualified researcher complying with all applicable laws in your jurisdiction.
No. Our peptides are research compounds and have not been evaluated or approved by the FDA or any equivalent regulatory body for therapeutic, diagnostic, or preventive use. They are sold exclusively for laboratory and scientific research purposes.
In the United States and many other countries, purchasing research peptides for legitimate laboratory research is legal. However, laws vary by jurisdiction. It is your sole responsibility to verify that purchasing, possessing, and using our products is legal in your location before placing an order. Peptiq Labs is not responsible for any legal issues arising from orders placed in restricted jurisdictions.
You must be 21 years of age or older to purchase from Peptiq Labs. By placing an order, you confirm that you meet this age requirement. We reserve the right to cancel any order where age verification fails.
Products & Quality
All Peptiq Labs peptides are synthesized to 99%+ purity. Every batch undergoes HPLC (High-Performance Liquid Chromatography) analysis and mass spectrometry verification before release. Certificates of Analysis (CoA) are available for every product upon request.
Our peptides are synthesized using solid-phase peptide synthesis (SPPS) in FDA-registered, GMP-compliant facilities. We use pharmaceutical-grade reagents and solvents throughout the process, followed by multi-stage purification using reverse-phase HPLC.
Yes. Third-party Certificates of Analysis are available for every product. These documents confirm peptide identity, purity percentage, and absence of common contaminants. Contact us at research@peptiqLabs.com to request a CoA for any product.
Retatrutide is a next-generation triple receptor agonist (GLP-1, GIP, and glucagon receptors), used in metabolic research. GLP-1 (Glucagon-Like Peptide-1) is an incretin hormone analog studied for its role in glucose regulation and appetite. GHK-Cu (Copper Peptide) is a naturally occurring tripeptide-copper complex studied for its role in collagen synthesis, wound healing, and anti-aging pathways.
Lyophilized (freeze-dried) peptides should be stored at -20°C in a sealed, dark environment. Once reconstituted, peptides should be stored at 4°C and used within 28 days. Avoid repeated freeze-thaw cycles as they degrade peptide integrity. Keep all products away from moisture and direct light.
For research purposes, lyophilized peptides are typically reconstituted using bacteriostatic water (BW). Add the diluent slowly and gently swirl — do not shake vigorously as this can cause aggregation. The exact volume depends on your desired concentration. Use our Peptide Calculator tool for precise reconstitution math.
Ordering & Payment
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) processed securely via Stripe. We do not store your full payment card information on our servers.
Orders are processed quickly and may enter fulfillment within hours of placement. Contact us immediately at orders@peptiqLabs.com if you need to modify or cancel. We cannot guarantee changes once an order has been picked or shipped.
No, there is no minimum order quantity. You can purchase a single vial or multiple units at once using the quantity selector on our product pages.
Yes. For research institutions, universities, or bulk orders of 10+ units, please contact us at research@peptiqLabs.com with your institution name, intended use, and order size. We handle institutional pricing on a case-by-case basis.
Shipping & Delivery
Orders are typically processed within 1–2 business days. Standard shipping takes 3–5 business days. Expedited options are available at checkout. All shipments are temperature-controlled and discreetly packaged.
We currently ship within the United States. International shipping is under development. If you are outside the US, contact us at orders@peptiqLabs.com to inquire about availability in your region. You are responsible for all customs duties, taxes, and import regulations in your country.
All orders are shipped in discreet, unmarked packaging. Peptides are packed with cold packs or dry ice as needed to maintain proper temperature during transit. Packaging materials are pharmaceutical-grade.
Yes. Once your order ships, you will receive an automated email with your tracking number and a link to track your shipment in real time.
Returns & Refunds
Due to the nature of our products — which require strict temperature-controlled storage and handling — all sales are final and we do not accept returns. This policy exists to protect the integrity of our research supply chain.
If your order arrives damaged, defective, or contains the wrong product, contact us within 48 hours of delivery at support@peptiqLabs.com with your order number and clear photographic evidence. We will review your claim and, at our discretion, issue a replacement or store credit.